Privacy Policy

Last updated: 19 April 2021

SAYTHANKS LTD, a company incorporated in England and Wales under company number 10334926 (collectively SayThanks, us, we) respects your privacy and is committed to protecting it. This Privacy Policy describes our privacy practices as it relates to websites operated by SayThanks that link to this Privacy Policy (collectively, the “Website”) and the applications, mobile applications, and services offered by SayThanks (collectively, the “SayThanks Services”).

Information Collected and How We Use It

On the Website

When expressing interest in learning more about our offerings, you may provide us with Personal Information such as your full name, email address, phone number, employer, and job title. When using our Website, we may also collect Information about how you use our Website using cookies, pixel tags, and other similar technologies (collectively, “Cookies”). To learn more about our use of Cookies, please see our Cookie Policy.

We use the Information you provide us to send you Information that may be of interest to you, such as Information about our products and details on upcoming events. We may use the Information we collect about your usage of the Website to improve our Website or personalize your experience on the Website.

On the Service

Your employer or an entity with which you have a relationship may subscribe to the Service (“Customer”). SayThanks may receive Information about you from the Customer or collect Information from you under the direction of the Customer. Concerning Personal Information provided by a Customer or collected under the direction of a Customer, SayThanks is the data processor, and the Customer with is the data controller. If you are a user of the Service, you or Customer may provide us with Information such as your name, a photo, email address, shipping address, job title, employment start date, birthday, and other Information you may share in your profile or that you may post to the Service. Some users of the Service may also provide SayThanks with a credit card or other payment information for billing purposes.

When using our Service, we may also collect Information about your use of the Service using cookies, pixel tags, and other similar technologies (collectively, “Cookies”) for user authentication purposes, to understand how users use the Service, and to provide technical support. To learn more about cookies and your options to delete or disable them, please see our Cookie Policy.

We use the Information you provide to SayThanks as a user of the Service solely to provide the Service and fulfill our obligations under the agreement we have with the Customer with which you have a relationship or as may otherwise be required by law. We may use the Information collected about how you use the Service for purposes of improving the Service.

We will retain your Information collected on the Service only as long as for as long as your account is active or as long as necessary to fulfill its obligations under its agreement with the Customer with which you have a relationship or other legal obligations.

Your Control Over Your Information

If, at any time, after providing personal Information to SayThanks via the Website, you wish to update, change, or request the deletion of such Information, please contact us at policy@SayThanks.app with a detailed request. If you want to unsubscribe from communications, please follow the instructions shown in each email communication or contact us at policy@SayThanks.app.

If you are a user of the Service, you can update or change your Information within the Service on your profile page. If you wish to remove or delete your Information from the Service, please request such deletion from your administrator at the Customer with whom you have a relationship. We will work with your administrator to respond to such a request within 30 days.

If you would like to download all of your personal Information and Information about your activity on the Service, you can do so by going to your profile edit page and clicking the link to download a copy of your SayThanks data. Downloading such data will not remove it from the Service; please contact your administrator if you wish to remove your Information from the Service.

Sharing of Information with Third Parties

We may utilise contractors, technology vendors, or other entities (“Agents”) to assist us in communications or in providing the Service. Agents will only have access to and the right to use Information as necessary to carry out the services they are performing for SayThanks or as otherwise required by law.

If SayThanks should ever merge with or get acquired by another organisation, file for bankruptcy, or sell our assets or capital stock, we may transfer Information collected to a third party or the acquirer, and such entity may continue to use the Information in accordance with this Privacy Policy.

Security

We maintain industry-standard physical, technical, and administrative safeguards designed to protect the Information collected from the risk of accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access.

Third-Party Websites and Services

This Privacy Policy applies only to SayThanks’s Website and Service. We may provide links to third-party websites on the Website or in other communications to you. Additionally, you may use third-party applications or services in conjunction with our Service. This Privacy Policy does not cover third-party websites or services that are not under our control. We encourage you to carefully review the terms of use, privacy policies, and any other legal documents applicable to such third-party websites, applications, or services before using them.

International Transfers of Information

Information collected may be stored and processed in South Africa or any other country in which SayThanks or its Agents maintain facilities. By using the Service, you consent to any such transfer of Information outside of your country. European Union may refer to the GDPR principles below concerning the transfer of their personal data.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version of this Privacy Policy on the Website. When we do change the Privacy Policy, we will also revise the “last updated” date at the top of the Privacy Policy and may notify you or post a message on the Website and/or through the Service. Your continued use of the Service constitutes your agreement to the current version of the Privacy Policy.

Contacting SayThanks

For questions, complaints, or comments regarding this Privacy Policy, please contact Legal by (i) emailing policy@SayThanks.app or (ii) sending postal mail to: SayThanks LTD, 65 Mitchley Hill, South Croydon, England, CR2 9HJ

GDPR

SmartBeat Technologies Ltd. (“SayThanks”) complies with the GDPR regarding the collection, use, and retention of personal Information from European Union member countries and the United Kingdom.

GDPR Definitions

“Personal Data” means any information which are related to an identified or identifiable natural person.

“Sensitive Personal Information” means Personal Information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosoph­ical beliefs, trade union membership, or that concerns an individual’s health.

GDPR Principles

Notice. SayThanks shall inform an individual of the purpose for which it collects and uses the Personal Data and the types of non-agent third parties to which SayThanks discloses or may disclose that Personal Data. SayThanks shall provide the individual with the choice and means for limiting the use and disclosure of their Personal Data. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Data to SayThanks, or as soon as practicable thereafter, and in any event, before SayThanks uses or discloses the Personal Data for a purpose other than for which it was originally collected. SayThanks may be required to disclose Personal Data in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

SayThanks may collect your first and last name, shipping address, email address and SayThanks password, age, and a credit card or other payment information that you choose to provide to SayThanks. We may ask you to provide Personal Information that will enable us to enhance your use of the Service, or for purposes such as facilitating correspondence with you or your company, registering your entitlement to access certain special features, or to complete transactions. We also collect Information on the pages you access and other Information you may volunteer, such as survey information. It is always your choice whether or not to provide Personal Information to us, and this is not a requirement for the use of the Service. Choice. SayThanks will offer individuals the opportunity to choose (opt-out) whether their Personal Data is (1) to be disclosed to a third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For Sensitive Personal Information, SayThanks will allow individuals to affirmatively or explicitly (opt-out) consent to the disclosure of the informa­tion for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. SayThanks shall treat Sensitive Personal Information received from an individual the same as the individual would treat and identify it as Sensitive Personal Information.

Agents, technology vendors and/or contractors of SayThanks may have access to your Personal Data on a need to know basis to perform services on behalf of SayThanks or provide or enable elements of the Service. All such agents or contractors who have access to such Information are required to keep the Information confidential and not use it for any other purpose than to carry out the services they are performing for SayThanks or as otherwise required by law.

Accountability for Onward rior to disclosing Personal Data to a non-agent third party, SayThanks shall notify the individual of such disclosure and allow the individual the choice (opt-out) of such disclosure. SayThanks shall ensure that any third party for which Personal Data may be disclosed subscribes to the Principles or are subject to law providing the same level of privacy protection as is required by the Principles and agree in writing to provide an adequate level of privacy protection. SayThanks may be held responsible in cases of onward transfers to third parties.

Data Security. SayThanks shall take reasonable steps to protect the Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. SayThanks has put in place appropriate physical, electronic, and manage­rial procedures to safeguard and secure the Personal Data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. SayThanks cannot guarantee the security of Personal Data on or transmitted via the Internet.

Data Integrity and Purpose Limitation. SayThanks shall only process Personal Data in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, SayThanks shall take reasonable steps to ensure that Personal Data is accurate, com­plete, current, and reliable for its intended use.

Access and Recourse. SayThanks acknowledges the right of EU individuals to access their personal data. Individuals shall be allowed access to their Personal Data and be permitted to correct, amend or delete inaccurate Information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.

In compliance with the GDPR Principles, SayThanks commits to resolve complaints about your privacy and our collection or use of your Personal Information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact at:

SayThanks (Pty) Ltd

Attn: Legal

Address: 65 Mitchley Hill, South Croydon, England, CR2 9HJ 

Email: policy@SayThanks.app

 

Amendments to Privacy Policy

This Privacy Policy may be amended from time to time. We will post any revised statement on this Websit